Privacy Policy

We may collect and process the following types of information:

• Contact details you provide directly, such as your name, email address, phone number, and company name.
• Business information such as the type of services you offer, your service area, and your website.
• Referral information when someone introduces us to a business, including the referred owner's name, company, and contact details.
• Communications you send us, including the content of text messages, emails, voicemails, and chat messages.
• Usage data from your visits to our website, such as device type and approximate location.

We use the information we collect to:

• Respond to your inquiries and provide our marketing services.
• Send SMS text messages and other communications you request or consent to receive.
• Follow up with referred businesses and manage our referral program.
• Schedule and confirm calls, walkthroughs, and appointments.
• Improve our website, services, and communications.
• Comply with our legal obligations.

By providing your phone number and opting in, you consent to receive SMS text messages from Root Reach Marketing related to your inquiry, our services, scheduling, and follow-up. You are not required to provide consent as a condition of any purchase or service.

• Message frequency: Varies based on your interactions with us. You may receive a few messages per month.
• Opt out: Reply STOP to any message to unsubscribe at any time. You may also text STOP to the number you received the message from.
• Help: Reply HELP for assistance with our SMS program.
• Carrier fees: Message and data rates may apply. Your mobile carrier's standard rates apply to all messages.

We do not sell or rent your phone number or personal information to third parties for their marketing use.

We do not sell your personal information. We may share information with service providers who help us operate our business — such as SMS and email delivery, CRM, analytics, and hosting providers — under contracts that require them to protect your information and use it only for the services they provide to us. We may also disclose information when required by law or to protect our rights.

We keep your information only as long as needed to provide our services, respond to your requests, and meet legal or accounting requirements. When no longer needed, we delete it or anonymize it.

• Opt out of SMS: Reply STOP to any message.
• Opt out of email: Use the unsubscribe link in any email.
• Request access or deletion: Contact us using the details below and we will respond within a reasonable timeframe.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our services and website are intended for businesses and individuals 18 years and older. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above when we do. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or your information, reach out through the chat widget on our website or use the contact options on our homepage. See also our Terms of Service.